Job Summary:

The primary function of the Baker is to provide overall proficiency and assistance in the production of baked goods while ensuring The Big Carrot’s adherence to organic, non-GMO standards.

Responsibilities:

• Assist with quality assurance and customer satisfaction by following preset formulations on a consistent basis to keep the quality and cost constant.
• Learns and adheres to the designated cooking / baking methods for consistently preparing the appropriate baked goods.
• Food preparation which includes but are not limited to, cleaning, chopping, peeling foods.
• Ensures proper storage method of food ingredients in their designated area and ensuring that they are rotated properly.
• Safely using kitchen equipment which includes, but are not limited to, dishwasher, oven, stove (gas top), knives, robot coupe, hand shredder, and small grader.
• In order to adhere to food health and safety standards, maintain a clean and safe work area and ensure proper cleaning of kitchen equipment.
• Work efficiently and effectively with other staff to uphold organic standards while producing the highest quality food items.
• Provide excellent customer service when in contact with customers or other staff.
• Understand and observe all policies & procedures concerning store operations and health & safety.
• Performs all other duties as required by the Food Services Manager and/or Store Manager.

Skills, Knowledge and Experience:

• Previous experience as a baker is an asset.
• Professional communication skills are required
• Ability to take direction and organize tasks
• Ability to work in a team environment and independently.
• To efficiently utilize time management skills in a multitasking environment
• Must be available to work early mornings (5AM) and weekends

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview.

Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.

Job Types: Part-time, Permanent

Experience:

• Baking: 1 year (required)

Pay: $18.65/hour

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Job Summary:

The primary function of the Floater (Dishwasher + Prep Cook + Smoothie Bar staff) is to provide overall assistance and support in the general function and operation of the Kitchen through the use of essential knowledge and skills required to wash, clean and store dishes, utensils, food preparation equipment and/or kitchen as well as prepare, clean, and store food. Such skills include proficiently being able to utilize kitchen tools including but not limited to the proper knife handling/cleaning procedures. The role is also responsible for creating the Organic Juice Bar experience for the Juice Bar customer and by extension, The Big Carrot, by providing exemplary customer service, quality drinks and products, and maintaining a clean and comfortable store environment.

This role will primarily focus on Front of House Food Service and Smoothie Bar. Secondary duties include dishwasher and prep cook tasks.

Responsibilities for Dishwasher

• Wash dishes, utensils, pots, pans and other kitchen equipment and ensure store cleanliness standards, using dishwashers or by hand.
• Maintain a dry and clean floor surface through proper use of mops, squeegees, or scrubbing.
• Ensure that food is properly stored.
• Transfer supplies between storage or other departments and work areas, by hand or using a cart.
• Remove compost and garbage
• Performing kitchen maintenance; emptying the trash and washing dishes.
• Assist in time management including making sure there is adequate materials available for use.
• Transferring orders from produce as needed and putting the vegetable order away.
• Putting the dry goods away and straightening the dry goods shelves.
• Preparation kitchen as needed by peeling potatoes and chopping vegetables.
• Adhere to all operational, health & safety, and organic compliance policies and procedures when the above responsibilities are performed.
• Any other job-related tasks as required by the Food Service Manager.

Responsibilities for Prep Cook:

• Follows designated methods and policies and procedures including, but not limited to, organic compliance standards for food preparation, storage, serving and clean-up.
• Uses and maintains all kitchen equipment safely and appropriately and maintains a clean and safe work area as per policy and procedures.
• Provides excellent customer service when in contact with customers or other staff.
• Performs all other related job duties as required by the departmental manager.
• Attends all required Organic Compliance trainings and follows designated protocols
• In the event that compliance of organic standards procedures cannot be met, notifies manager/supervisor or Standards Coordinator.
• All other responsibilities related to organic compliance that are recommended by the Store Manager

Responsibilities for Juice Bar:

• Delivers excellent, friendly, customer service and product knowledge to all Juice Bar customers.
• Producing and serving quality juices and drinks for Juice Bar customers in an efficient, friendly and timely manner.
• Maintain a clean and organized workplace.
• Process cash, debit and credit transactions in an efficient and timely manner.
• Perform closing duties which can vary from compost and trash disposal, to general cleaning and storing of equipment
• Communicates information to the department manager and supervisor, so the department can respond as necessary.
• Adhere to all operational, health & safety, and organic compliance policies and procedures when the above responsibilities are performed.

Skills, Knowledge and Experience:

• Kitchen experience an asset
• Professional communication skills are required
• Ability to take direction and work in a team environment
• Ability to work calmly and effectively under pressure
• To efficiently utilize time management skills in a multi-tasking environment
• Previous experience in food services or as a coffee barista an asset
• Ability to understand and carry out oral and written instructions, and to request for clarification when needed
• Strong interpersonal skills
• Ability to function with composure under times of stress or a high volume of customers

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview.

Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.

Job Type: Part-time

Experience:

• Barista: 1 year (preferred)
• Prep Cook: 1 year (required)
• Kitchen: 1 year (required)
• Dishwashing: 1 year (preferred)

Pay: CA$17.60 per hour

Work Location: In person

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Job Summary:

The primary function of the Nutritionist is to provide overall frontline customer care, through clear communication with customers, staff, and department managers. The role requires effectively delivering one-to-one and group information either in a preventative or a service capacity, and to achieve and maintain the highest level of customer satisfaction.

Responsibilities:

CSR/Cash Responsibilities

• Excellent customer care aptitude in all avenues of customer interaction.
• Research and update customer handout sheets.
• Process customer requests i.e cooking class enrollment, mail outs, nutritional store tours (refer to department training binder.)
• Various cashier duties: keying in or scanning the price of merchandise, receiving payments, bagging productivity
• Receive, stock, and face appliances/department products.
• Follow opening, closing, and cleaning procedures.
• Facilitate and support the roles of the Department Manager and Head Nutritionist.
• Completes all tasks as indicated by Department Manager, Head Nutritionists, and Standards Coordinator as required to fill the needs of the job.
• Identify and offer accessibility customer service assistance to anyone entering the building that has a visible disability. Involves retrieving desired items or providing personal shopping assistance.

Nutritionist Responsibilities

• Researching how the body's functions are affected by nutrient supply, examining the process of nourishment, and the association between diet, disease and health.
• Well-versed in current products, trends, and food issues as well as the store’s active projects and ongoing standards initiatives.
• Investigating the relationship between genes and nutrients, studying how diet affects metabolism.
• Providing health and wellness advice and promoting healthy eating and lifestyle.
• Involvement in outreach projects in collaboration with the PR in the Marketing department.
• Advising on specific diets and dietary needs.
• Educating customers about nutrition.
• Working as part of a multi-disciplinary team/supporting the work of other healthcare professionals (NDs, Herbalists).
• Host store tours regarding specific and general food related or store topic.
• Responsibilities may include any additional job-related duties as required by the Front End/Wellness Manager

Skills, Knowledge and Experience:

• A degree in Holistic Nutrition from an accredited institution is required
• Minimum of 2 years previous customer service experience or working one-on-one with the public is an asset.
• Training, knowledge, and awareness of Canadian organic standards, genetically engineered foods and food security is an asset.
• Teamwork skills demonstrated from past work experience an asset.
• Good interpersonal, communication, and social skills.
• Previous experience working with processing cash, debit and credit transactions an asset

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview.

Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.

Job Type: Part-time

Education:

• DCS / DEC (preferred)

Experience:

• Customer service: 2 years (preferred)
• Holistic Nutrition: 1 year (preferred)

Work Location: In person

Pay: CA$18.15 per hour

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Job Summary:

The primary function of the Nutritionist is to provide overall frontline customer care, through clear communication with customers, staff, and department managers. The role requires effectively delivering one-to-one and group information either in a preventative or a service capacity, and to achieve and maintain the highest level of customer satisfaction.

Responsibilities:

CSR/Cash Responsibilities

• Excellent customer care aptitude in all avenues of customer interaction.
• Research and update customer handout sheets.
• Process customer requests i.e cooking class enrollment, mail outs, nutritional store tours (refer to department training binder.)
• Various cashier duties: keying in or scanning the price of merchandise, receiving payments, bagging productivity
• Receive, stock, and face appliances/department products.
• Follow opening, closing, and cleaning procedures.
• Facilitate and support the roles of the Department Manager and Head Nutritionist.
• Completes all tasks as indicated by Department Manager, Head Nutritionists, and Standards Coordinator as required to fill the needs of the job.
• Identify and offer accessibility customer service assistance to anyone entering the building that has a visible disability. Involves retrieving desired items or providing personal shopping assistance.

Nutritionist Responsibilities

• Researching how the body's functions are affected by nutrient supply, examining the process of nourishment, and the association between diet, disease and health.
• Well-versed in current products, trends, and food issues as well as the store’s active projects and ongoing standards initiatives.
• Investigating the relationship between genes and nutrients, studying how diet affects metabolism.
• Providing health and wellness advice and promoting healthy eating and lifestyle.
• Involvement in outreach projects in collaboration with the PR in the Marketing department.
• Advising on specific diets and dietary needs.
• Educating customers about nutrition.
• Working as part of a multi-disciplinary team/supporting the work of other healthcare professionals (NDs, Herbalists).
• Host store tours regarding specific and general food related or store topic.
• Responsibilities may include any additional job-related duties as required by the Front End/Wellness Manager

Skills, Knowledge and Experience:

• A degree in Holistic Nutrition from an accredited institution is required
• Minimum of 2 years previous customer service experience or working one-on-one with the public is an asset.
• Training, knowledge, and awareness of Canadian organic standards, genetically engineered foods and food security is an asset.
• Teamwork skills demonstrated from past work experience an asset.
• Good interpersonal, communication, and social skills.
• Previous experience working with processing cash, debit and credit transactions an asset

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview.

Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.

Job Type: Part-time

Education:

• DCS / DEC (preferred)

Experience:

• Customer service: 2 years (preferred)
• Holistic Nutrition: 1 year (preferred)

Work Location: In person

Pay: CA$18.15 per hour

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Job Summary:

The Meat Cutter is responsible for receiving and processing product and facilitating the appropriate shipping of stock to the store locations. Staff are also responsible for providing excellent customer service and maintaining a clean and comfortable store environment.

Responsibilities:

• The meat cutter is responsible for receiving, storing, processing, weighing, pricing, and shipping of meat department products.
• Cuts, trims, wraps and prepares meat and meat products to department standards using the meat wrapper, band saw, knives and meat grinder.
• Delivers excellent, friendly, customer service.
• Maintains a clean, neat and organized workplace and shelf/display space with appropriate labelling.
• Performs closing/cleaning duties which can vary from compost and trash disposal, to general cleaning and storing of equipment
• Communicates information to the Meat department supervisors, so the department can respond as necessary.
• Adheres to all operational, health & safety, and organic compliance policies and procedures when the above responsibilities are performed.
• Any other job-related tasks as required by the Meat Facility Program Manager.

Qualifications:

• Previous meat room and customer service experience an asset
• Must have a flexible schedule that may includes evenings and weekends
• Positive customer service attitude
• Dexterity to lift and maneuver loads of up to 50 lbs.
• Ability to work in close quarters and perform repetitive tasks in varying environmental conditions.
• Must wear CSA-approved steel toed shoes while on duty

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Job Types: Part-time, Permanent

Work Location: In person

Pay: CA$18.65 per hour

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Job Summary:

The Meat Facility Meat Packer is responsible for receiving, processing, packaging and storing meat products.

Job Duties

• Receive meat products from suppliers.
• Process meat into burger, ground meat and marinated chicken.
• Package and label meat products into vacuum/sealed bags.
• Load products into the fridge and coolers.
• Arrange for safe transportation of products from Meat Facility to stores.
• Enforce and maintain all food safety requirements.
• Ensure proper handling and cleaning of all meat processing equipment.
• Maximize production flow efficiencies while minimizing downtime.
• Performs closing duties which can vary from compost and trash disposal, to general cleaning and storing of equipment
• Communicates information to the department manager and supervisor, so the department can respond as necessary.
• Adheres to all operational, health & safety, and organic compliance policies and procedures when the above responsibilities are performed.
• Any other job-related tasks as required by the Meat Department Manager.

Experience/Skills Required:

• Previous meat room and customer service experience an asset
• Willingness to work with raw, frozen, and process meat products
• Strong work ethic, shows initiative and the motivation to complete work assignments
• Punctuality - arriving to work on time and completing assigned shifts
• Dexterity to lift and maneuver loads of up to 50 lbs.
• Ability to work in closed quarters and perform repetitive tasks in varying environmental conditions.
• Must wear CSA-approved steel toed shoes while on duty.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview.

Job Types: Part-time, Permanent

Experience:

• Meat room: 1 year (preferred)

Work Location: In person

Pay: CA$17.60 per hour

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Job Summary:

To provide support for and in the absence of the Food Service Manager and Assistant Manager, the Food Service Supervisor (Kitchen) is responsible for the supervision and training of Kitchen staff in addition to the production, quality assurance, compliance with organic standards, and profitability of all menu items.

Responsibilities:

At the discretion of the Food Services Manager, duties may include, but are not limited to:

• Supervise all Kitchen staff to ensure correct department prep and cooking and serving methods and procedures are followed.
• Assist in food production and /or with food service stations when required.
• Ensures proper storage method of food ingredients in their designated area and ensuring that they are rotated properly.
• Safely uses kitchen equipment which includes, but are not limited to, dishwasher, oven, stove (gas top), knives, robocoup, hand shredder, and small grader.
• In order to adhere to food health and safety standards, maintain a clean and safe work area and ensure proper cleaning of Kitchen equipment.
• Handles and trains other staff to clean Kitchen equipment safely to prevent damage or injury.
• Prioritize and delegate tasks in kitchen layout and food prep.
• Works efficiently and effectively with other staff members to uphold organic standards while producing and serving the highest quality food items.
• Provide excellent customer service when in contact with customers or other staff.
• Understand and observe all policies & procedures with regards to operations, health & safety, and the Occupational Health & Safety Act
• Any other job related duties assigned by the Food Services Manager

Education/Experience Required:

• Minimum 2 years of restaurant or production kitchen essential
• Supervisory/management experience an asset.
• Experience in preparing and/or working with organic foods an asset.
• Effective interpersonal, oral, and written communication skills.
• Ability to work under pressure and take initiative in a fast paced kitchen environment.
• Must have evening and weekend availability

*The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

*Only those candidates who are on the short list will be contacted for an interview.

Job Type: Full-time

Work Location: In person

Pay: CA$18.15 per hour

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Job Summary

The Wellness Assistant Manager supports the Body Care and Dispensary sections in managing daily operations, overseeing inventory and purchasing, coordinating team activities, and ensuring high standards of customer service. This position requires strong knowledge of natural health products, excellent organizational skills, and the ability to lead and collaborate with the team.

*This is a temporary contract position covering a maternity leave for approximately 12 months.

Job Duties

Inventory & Purchasing

• Assist the Wellness Manager in actively seeking new, high-quality, unique body care products and reliable vendors that meet the Big Carrot’s product quality assurance standards (organic, local, non-GMO whenever possible).
• Maintain optimal stock levels and minimize out-of-stock situations.
• Oversee the creation and maintenance of ordering schedules with designated suppliers.
• Conduct inventory counts and manage order placements while adhering to budgetary guidelines.
• Monitor the arrival of new products, update POS systems, and communicate with staff on changes or special orders.
• Responsible for all product pricing and changes to the catalogue, ensuring the company offers competitive pricing; updates and maintains POS across store locations in conjunction with the Wellness Manager.
• Coordinate and broker Bodycare products for The Big Carrot monthly flyer in collaboration with advertising, ensuring product rebates are received for featured products.

Customer Service & Sales Support

• Demonstrate, explain, and present supplements and body care products to customers.
• Handle customer special orders, returns, and complaints promptly.
• Oversee monthly flyer displays, ensuring promotional items are stocked and labeled appropriately.
• Address and resolve customer inquiries with a focus on product knowledge and departmental policies.

Marketing & Brand Coordination

• Work closely with the Wellness Manager and the Marketing department to ensure accurate and timely information (pricing, images, etc.) is shared for print and digital advertising.
• Meet with brand representatives and brokers to maintain brand support, broker deals, and collaborate on promotions in conjunction with the Wellness Manager.
• Collaborate with other department managers to facilitate cross-departmental product promotions.

Team & Communication

• Assist the Wellness Manager with the supervision and support of the Body Care Inventory Clerk ensuring efficient workflow and task completion.
• Assist in scheduling, training, and performance management of the team.
• Communicate effectively with Wellness Manager, Body Care Inventory Clerk and consultants considering their feedback on product selection, sales trends, and customer responses; the Wellness Manager will have the final say on new products, which must adhere to company standards.
• Foster a positive work environment that encourages teamwork and continuous learning.

Budget & Financial Oversight

• Ensure departmental inventory and purchasing align with budgeted goals.
• Track and report on sales, promotions, and inventory turnover to the Wellness Manager.
• Analyze department performance metrics to identify areas for improvement in inventory management and customer engagement.

Compliance & Safety

• Adhere to health & safety policies and procedures, including the Occupational Health and Safety Act.
• Ensure the team follows store policies, operational procedures, and safety regulations.
• Address any compliance issues promptly, following up with relevant documentation and training.
• Perform any other job-related and/or managerial tasks at the discretion of the Wellness Manager or Store Manager

Experience/Skills/Attributes Required:

• 3+ years of experience in the natural health products industry (supplements, body care).
• 2-4 years of relevant retail management experience.
• Knowledge of inventory management, purchasing, and sales support functions.
• Strong organizational skills and attention to detail; ability to manage multiple tasks effectively.
• Excellent interpersonal and customer service skills; able to resolve issues diplomatically.
• Demonstrated leadership qualities, fostering a collaborative and productive team environment.

The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.

Only those candidates who are shortlisted will be contacted for an interview.

Please note only those individuals legally entitled to work in Canada will be considered for employment with the Big Carrot.

Job Types: Full-time, Permanent

Education:

• DCS / DEC (preferred)

Experience:

• Natural Health Industry: 3 years (preferred)
• Retail management: 2 years (preferred)
• Inventory management: 1 year (preferred)

Work Location: In person

Pay: From CA$39,500.00 per year

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